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ハードウェア診断ストレス テスト システムの進捗状況が31%でハングアップ

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Category:
fas-systems
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hw
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環境

  • AFF-C30
  • HW Diagnostics 07.03.04
  • BMC (Baseboard Management Controller)

問題

  • ハードウェア診断 Stress-Test Systemの実行時に、Node 2でのテストが31%の進捗でハングし、コンソールがプロンプトに戻らない。

[2025-09-30 10:58:37.017] Copyright (c) 2024 NetApp Inc. All rights reserved.
[2025-09-30 10:58:37.018] FAS50 System-Level HW Diagnostics 07.03.04
[2025-09-30 10:58:37.018] #### System     PN: XXXXXXXXXXXX          ####
[2025-09-30 10:58:37.021] #### System     SN: XXXXXXXXXXXXXXX        ####
[2025-09-30 10:58:37.028] #### Controller-B  PN: 111-05337           ####
[2025-09-30 10:58:37.034] #### Controller-B  SN: 722529000298          ####
[2025-09-30 10:58:37.040] 1) Scan System
[2025-09-30 10:58:37.042] 2) Test System (must scan system, first)
[2025-09-30 10:58:37.046] 3) Test Memory (must scan system, first)
[2025-09-30 10:58:37.050] 4) Stress-Test System (must scan system, first)
[2025-09-30 10:58:37.057] 5) Show VPD Information
[2025-09-30 10:58:37.059] 6) Show FW Revision
[2025-09-30 10:58:37.062] 7) Show MAC Address
[2025-09-30 10:58:37.063] 8) Show Logs
[2025-09-30 10:58:37.065] 9) Reboot (BMC Power Cycle) Controller to LOADER
[2025-09-30 10:58:37.071]
[2025-09-30 10:58:37.071] Select a number 1-9 to execute the respective command: 4

[2025-09-30 11:14:55.664] CPU utilization: 100.0%
[2025-09-30 11:14:55.665] --------------------------------------------------------------------------------
[2025-09-30 11:14:55.665] Active thread count:5
[2025-09-30 11:14:55.666] MainThread is running
[2025-09-30 11:14:55.666] Thread-1 is running
[2025-09-30 11:14:55.666] cpu is running
[2025-09-30 11:14:55.666] Thread-2 is running
[2025-09-30 11:14:55.666] mem is running
[2025-09-30 11:14:55.667] Progress:  31%|######8         |[Elasped time:15:30][Remaining time:34:27]

  • 同じ構成のHAパートナーノードでは、診断テストは問題なく完了します。

 

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