メインコンテンツまでスキップ

SASシェルフの電子機器に関するIOM3 SASエクスパンダの警告-クラッシュが発生しました

Views:
113
Visibility:
Public
Votes:
0
Category:
disk-shelves<a>2008513185</a><a>1063200</a>
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • DS4243
    • シェルフモジュール

問題

DS4243 IOM3でクラッシュおよびSASコネクタに関する警告が発生しました。

例:

[?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker4: ses.exceptionShelfLog:debug]: Retrieving Exception SES Shelf Log information on channel 1b IOM module B disk shelf ID 30.
[?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker5: ses.IOMLogCrash:debug]: Encountered a crash in Exception Log on IOM module B SN [] FW 0212, channel 1b.125L77 shelf ID 30 shelf SN [ ].
[?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker5: ses.IOMLogCrash:debug]: Encountered a crash in Exception Log on IOM module B SN [] FW 0212, channel 1b.125L77 shelf ID 30 shelf SN [ ].
[?] Thu Oct 22 03:34:33 CST [HostA: dsa_worker0: ses.status.connectorWarn:warning]: DS4243 (S/N  ) shelf 30 on channel 0b SAS connector warning for SAS Connector 3: a cable has been removed..  This module is on the rear of the shelf at the bottom center, on shelf module B.
[?] Thu Oct 22 03:34:33 CST [HostA: dsa_worker0: ses.status.ModuleWarn:critical]: DS4243 (S/N  ) shelf 30 on channel 0b SAS expander warning for SAS shelf electronics 2: communication error. This module is on the rear of the shelf at the bottom center, on shelf module B.
[?] Thu Oct 22 03:35:12 CST [HostA: dsa_worker4: ses.status.ModuleInfo:info]: DS4243 (S/N  ) shelf 30 on channel 0b SAS expander information for SAS shelf electronics 2: normal status.

 

状況

  • IOMをリブートしてリカバリを試行すると、システムは混在パスに移行します
    • IOM がハングしました 。ACPがIOMと通信できませんでした
    • ACPによってリブートが実行されました 
    • IOMは引き続きリブートしてリカバリを試行します

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.