メインコンテンツへスキップ

予期しないソフトウェアエラーにより、ネットワークインターフェイスの初期化に失敗しました

Views:
94
Visibility:
Public
Votes:
0
Category:
fas-systems<a>2009256489</a>
Specialty:
HW
Last Updated:

環境

  • ONTAP 9
  • FAS27xx
  • FAS2620

問題

  • ONTAP アップグレードが一時停止されました
  • storage failover showは、ノードの出力です Waiting for cluster applications to come online on the local node
  • ブート時のクラスタポートの初期化に失敗する:

initialization of network interface e0a failed due to unexpected software error ix:18.
initialization of network interface e0a failed due to unexpected software error ixgbe:5.
initialization of network interface e0a failed due to unexpected software error ix:eeprom_read:eec=75480832:-33.

  • クラスタポートe0aまたはe0bがsysconfig -a出力に表示されない:

   slot 0: Gigabit Ethernet I210
      e0M MAC Address:   d0:39:ea:1e:5e:05 (auto-1000t-fd-up)
      Device Type:     0x1533 (BSD99)
      Firmware Version:   3.25-7.5 0x80000674

                                  >>>>>> port e0a or e0b missing 
   slot 0: 1G/10G Ethernet Controller CNA EP 8324
      (Multiple Dual-port, QLogic CNA 8324(8362) rev. 2)
      e0e MAC Address:   d2:39:ea:1e:5e:05 (auto-10g_sr-fd-up)
      e0f MAC Address:   d2:39:ea:1e:5e:05 (auto-10g_sr-fd-up)
      e0c MAC Address:   d0:39:ea:1e:5d:f9 (auto-10g_sr-fd-up)
      e0d MAC Address:   d0:39:ea:1e:5d:fa (auto-10g_sr-fd-up)
      Device Type:     EP8324N
      Firmware Version:   5.4.66.0

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.