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X91440A でネットワークインターフェイスの初期化に失敗しました

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ontap-9
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hw
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環境

  • ONTAP 9.13.1以降
  • AFF A700、ASA AFF A700、FAS9000
  • AFF A900、ASA A900、FAS9500
  • X91440A2ポート40GBネットワークインターフェイスカード

問題

  • 初期システムセットアップを実行するとき、またはONTAP 9.13.1以降にアップグレードするときに、次のエラーが表示されます:
initialization of network interface e4e failed due to unexpected software error IXL:43 initialization of network interface e4e failed due to unexpected software error IXL:-2 initialization of network interface e4f failed due to unexpected software error IXL:43 initialization of network interface e4f failed due to unexpected software error IXL:-2 initialization of network interface e4g failed due to unexpected software error IXL:43 initialization of network interface e4g failed due to unexpected software error IXL:-2 initialization of network interface e4h failed due to unexpected software error IXL:43 initialization of network interface e4h failed due to unexpected software error IXL:-2
  • 影響を受けるポートは、4x10G ブレイクアウト モードの X91440A ポートの 10GbE ブレイクアウト ポートです。
  • X91440A モジュール上の一部の XL710 ポートまたはモジュール/スロット全体がsysconfig CLI 出力に表示されなくなりました:
slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+ e4a MAC Address: d0:39:ea:51:4a:a8 (auto-40g_sr4-fd-up) QSFP Vendor: FINISAR CORP Device Type: XL710(0x1584) B1 (BSD99) Firmware Version: fw 5.20 nvm 5.05 etid 8000d2de <<<<<< e4e, e4f, e4g, e4h missing slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+ e8a MAC Address: d0:39:ea:50:9e:e8 (auto-40g_sr4-fd-up) QSFP Vendor: FINISAR CORP Device Type: XL710(0x1584) B1 (BSD99) Firmware Version: fw 5.20 nvm 5.05 etid 8000d2de <<<<<< e8e, e8f, e8g, e8h missing

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