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NS224シェルフが交換用PSUを認識しない– “互換性のない電源”アラート

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ontap-9
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hw
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環境

  • NetApp AFF-A700
  • ONTAP 9
  • NS224 Disk Shelf
  • PSU Part Number X737A

問題

  • NS224シェルフの電源ユニット1(PSU1)を交換した後
  • ONTAPは新しいPSUを“サポート対象外”として報告し、継続的なアラートをトリガーします
  • シェルフのステータスは‘正常’と‘劣化’/‘サポート対象外’の間で交互に切り替わります

    ログ出力の例:

    ALERT ses.psu.comboError: Incompatible power supplies were found on diskshelf "0", serial number: SHJXXXXX000297, productID: NS224NSM100, PSUpartnumbers: PPP-PPPPP+XX, PS-2162-8F.EMERGENCY ses.unsupported.shelf.psu: Shelfid 0 serialnumber SHJHU2216000297 Partnumber PPP-PPPPP+XX not supported on ProductID NS224NSM100.0x: power supply 1.rear of the shelf at the top left.storageshelfshow-power------------------------------------ShelfName: 5.0...PowerSupplyUnits:ID Type Part# Serial# PowerRating ... Firmware Status100 PPP-PPPPP+XX NO_PSN_PRESENT 1600-212 ... 00.06.06 not-supported200 PS-2162-8F 6L8FX010120762G 1600-208 ... 00.06.06 normal...Errors:Critical condition is detected in storage shelf power supply unit "1". The unit might fail.

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