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クラスタ設定中に、1 つのコントローラで NVMe ディスクが見つかりません

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Category:
ontap-9
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hw
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環境

  • AFF-A20
  • ONTAP 9

問題

  • メンテナンスモードで確認されたクラスタセットアップ中のスロット22のディスクの欠落

*> disk show -p
Local System ID: xxxxxxxx

  DISK     OWNER          POOL    SERIAL NUMBER 
------------ ------------       ----    -------------  
0n.21          (00000000)   Pool0  S7N6NC0Y500092   
0n.20          (00000000)   Pool0  S7N6NC0Y500060   
0n.2           (00000000)   Pool0  S7N6NC0Y500083   
0n.0           (00000000)   Pool0  S7N6NC0Y500099   
0n.3           (00000000)   Pool0  S7N6NC0Y500093   
0n.23          (00000000)   Pool0  S7N6NC0Y500035   
0n.1           (00000000)   Pool0  S7N6NC0Y500068   

  • 他のスロットにも同じディスクが見える

*> disk show -p
Local System ID: 539068110

  DISK     OWNER          POOL    SERIAL NUMBER 
------------ ------------       ----    ------------- 
0n.21          (00000000)   Pool0  S7N6NC0Y500092   
0n.20          (00000000)   Pool0  S7N6NC0Y500060   
0n.2           (00000000)   Pool0  S7N6NC0Y500083   
0n.0           (00000000)   Pool0  S7N6NC0Y500099   
0n.3           (00000000)   Pool0  S7N6NC0Y500093   
0n.23          (00000000)   Pool0  S7N6NC0Y500035   
0n.1           (00000000)   Pool0  S7N6NC0Y500068   
0n.19          (00000000)   Pool0  S7N6NC0Y500097   

  • 起動中にコンソールに報告されたイベント

Jun 01 14:08:41 [localhost:diskown.errorDuringIO:error]: error 3 (disk failed) on disk 374E3630:59A00526:00253854:00000002:00000000:00000000:00000000:00000000:00000000:00000000 (S/N N/A) while opening disk
Jun 01 14:08:41 [localhost:diskown.errorDuringIO:error]: error 3 (disk failed) on disk 374E3630:59A00473:00253854:00000002:00000000:00000000:00000000:00000000:00000000:00000000 (S/N N/A) while opening disk

Jun 02 15:31:34 [localhost:nvme.ssd.attach.error:error]: NVMe SSD encountered error: "ctrlr construct failed" on slot 22. Could not attach drive.
Jun 02 15:31:39 [localhost:nvme.ssd.attach.error:error]: NVMe SSD encountered error: "ctrlr construct failed" on slot 22. Could not attach drive.

  • シャーシのスロット間でノードを入れ替えたが、結果は同じだった

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