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BIOS MRC mapped out DIMMと表示されノードがブートしない

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Category:
aff-series
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hw
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環境

  • AFF A800
  • FAS 9500
  • ONTAP 9
  • Baseboard Management Controller(BMC)

問題

  • ノードが停止してブートに失敗し、以下のイベントが表示されます:

Running full memory initialization.
DIMM: XX mapped out. BIOS MRC mapped out DIMM. Major Code 0xED Minor Code 0x09
ERROR: [55] Memory not installed
ERROR: DXE IPL not found

  • BIOSのアップグレードが失敗し、システムは「BIOS MRC mapped out DIMM」以外のBIOSバックアップ イメージを使用して起動しています。
    (例:アップグレード前のBIOSバージョンは18.7。アップグレード後は18.13のはずですが、18.5で起動しています。)

================ Log #1 
Files /cfcard/x86_64/freebsd/image1/VERSION and /var/VERSION differ
ERROR: /var cannot be downgraded.
Waiting for PIDS:  2057.
Terminated
.
Setting default boot image to image1... 
done.
Uptime: 617d1h21m12s
================ Log #1 end time 
================ Log #2 start time 
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
DIMM:7 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0x30 / 0x2D
Complete channel mapped out.
System Reset Requested.
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
DIMM:12 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0x31 / 0x36
Complete channel mapped out.
System Reset Requested.
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
HALT! Fatal Error: All memory mapped out.
Error Action: HALT System.
BIOS Version: 18.5
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
MEMORY WARNING: Major Code 0x30 Minor Code 0x2D Dimm 7
MEMORY WARNING: Major Code 0x30 Minor Code 0x2D Dimm 7
MEMORY WARNING: Major Code 0x30 Minor Code 0x2E Dimm 7
HALT! Memory Initialize Fatal Error.
Error Action: HALT System.
BIOS Version: 18.5
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...

*****************************************
*** Booted from Backup Firmware Image ***
*****************************************
ACPI RSDP Found at 0x6f7fe014
Abort AUTOBOOT
LOADER-B>

  • ONTAP のアップグレード中にこの問題が発生すると、ノードがブートできないために ANDU が一時停止することがあります。

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