PCIeモジュールの問題により、起動時にノードの電源が再投入される
環境
- AFF-A70
- X50133A
問題
- 次のエラーでONTAPを起動するとノードが再起動します：
e3b: port_rcv_data failed.e3c: port_rcv_data failed.e3d: port_rcv_data failed.e3a: port_rcv_data failed.e3b: port_rcv_data failed.e3c: port_rcv_data failed.e3d: port_rcv_data failed.e3a: port_rcv_data failed.e3a: ERR: NTAP_power_cycle_after_firmware_dump: fatal error occured with firmware dump collected and will power-cycle to recover...
または
e3a: ERR: mlx5e_open_locked:4358:(pid 4954): mlx5e_open_tises failed, -5e3b: ERR: mlx5e_open_locked:4358:(pid 4954): mlx5e_open_tises failed, -5e3c: ERR: mlx5e_open_locked:4358:(pid 4954): mlx5e_open_tises failed, -5e3d: ERR: mlx5e_open_locked:4358:(pid 4954): mlx5e_open_tises failed, -5e3a: ERR: mlx5e_media_change:772:(pid 4954): Query port media capability failede3a: ERR: mlx5e_media_change:772:(pid 4954): Query port media capability failede3a: ERR: mlx5e_media_change:772:(pid 4954): Query port media capability failede3a: ERR: mlx5e_open:4421:(pid 4954): Setting port status to up failede3a: ERR: mlx5e_open_locked:4358:(pid 4954): mlx5e_open_tises failed, -5e3b: ERR: mlx5e_ioctl:4994:(pid 34434): Query module num failed, eeprom reading is not supportede3c: ERR: mlx5e_ioctl:4994:(pid 34434): Query module num failed, eeprom reading is not supportede3d: ERR: mlx5e_ioctl:4994:(pid 34434): Query module num failed, eeprom reading is not supportede3a: ERR: mlx5e_ioctl:4994:(pid 34438): Query module num failed, eeprom reading is not supportede3b: ERR: mlx5e_ioctl:4994:(pid 39252): Query module num failed, eeprom reading is not supportede3c: ERR: mlx5e_ioctl:4994:(pid 39252): Query module num failed, eeprom reading is not supportede3d: ERR: mlx5e_ioctl:4994:(pid 39252): Query module num failed, eeprom reading is not supportede3a: ERR: mlx5e_ioctl:4994:(pid 39256): Query module num failed, eeprom reading is not supportede3d: ERR: NTAP_power_cycle_after_firmware_dump: fatal error occured with firmware dump collected and will power-cycle to recover...
- 電源の再投入と ONTAP の起動後、スロット 3 のすべてのポートはオンラインになりません。