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ノードがPCの電力不足を報告します重大ステータス

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fas-systems
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環境

  • FAS2720
  • ONTAP 9

問題

  • ブートメディアにアクセスできないため、ノードBがパニックリブートし、Loaderプロンプトに移行します。

PANIC: thread (swi4: clock (0)) on cpu 11 hung for 4001 milliseconds in process swi4: clock (0) on release 9.7P12 (C) on Fri Mar 7 11:05:17 JST 2025

  • ノードBでのブートメディアの交換中に、 ノードA でシェルフ障害が検出され、ノードBが PC INSUFFICIENT POWER 重大ステータスになります。

EMSログ:

<LR d="11Mar2025 12:31:16" n="node-01"・・・・

<ses_status_procCplxError_1

        prodChannel="DS212-12 (S/N SHXXXXXXXXXXX19) shelf 0 on channel 0b"

        typeText="Processor Complex"

        electrNumber="2"

        errorMsg="PCM on partner not installed"

        errorText=""

        locationText="This module is on the unknown location"/>

</LR>

<LR d="11Mar2025 12:40:34" n="node-01"・・・・

<monitor_shelf_fault_1

        channel="0b"/>

</LR>

<LR d="11Mar2025 12:40:34" n="node-01"・・・・

<callhome_shlf_fault_1

        subject="SHELF_FAULT"/>

ストレージ障害

Enclosure Status: critical

Channel: 0b

Shelf: 0

Shelf Type: DS212-12

Product Serial Number: SHXXXXXXXXXXX19

Module Type: IOM12E

:

Vendor Unique Element 88-IOM12E: (PCM)

Element Status         Status Bytes  Status Descriptions

  1: OK                01,01,00,00  

  2: CRITICAL          02,01,00,01  PC INSUFFICIENT POWER

 

  • センサー2にプロセッサ複合体が接続されているエレメントでエラーが発生しました。

環境:

Environment for channel 0a
   Number of shelves monitored: 1   enabled: yes
   Environmental failure on shelves on this channel? yes

   Channel: 0a
   Shelf: 0
   SES device path: local access: 0b.00.99
   Module type: IOM12E; monitoring is active  
   Shelf status: critical condition
   SES Configuration, shelf 0:

   Processor Complex attached element list: 1, 2 with error: 2
   SAS Expander Module installed element list: 1, 2; with error: none
   SAS Expander master module: 1

  • 両方のノードがマルチパスSAS接続状態であり、 ノードBでクリティカルステータスのIOM12Eは 正常に機能しているようです。
  •  ノードBを交換し ても、問題は解決されません。

 

 

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