ONTAP を9.12.P1にアップグレードすると起動できない

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Category:: aff-series<a>2009520734</a>

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環境

ONTAP 9.12.1P1
AFF A700

問題

すべてのDIMMが起動中にエラーを報告しています

Loaded OSAL module DIMM in slot DIMM-4 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-5 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-6 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-7 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-8 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-9 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-10 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-11 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot 11 is disabled ***OS2SP configured successfully***RC NIC fw update error is :0 DIMM in slot DIMM-12 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot 12 is disabled DIMM in slot DIMM-13 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot 13 is disabled DIMM in slot DIMM-14 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot 14 is disabled DIMM in slot DIMM-15 has unsupported size: expected size (32 GB) - actual size (4 GB) DIMM in slot DIMM-16 has unsupported size: expected size (32 GB) - actual size (4 GB) System DIMM configuration is not supported by AFF-A700 Halting... BIOS Version: 10.15 Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved. Initializing System Memory ... Cold Boot required for Memory Initialization. System is resetting. BIOS Version: 10.15 Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved. DIMM:16 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:15 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:14 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:13 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:9 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:10 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:11 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. DIMM:12 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0xED / 0x07 Complete channel mapped out. System Reset Requested. BIOS Version: 10.15 Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved. Initializing System Memory ... Loading Device Drivers ... Configuring Devices ... CPU = 2 Processor(s) Detected. Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 0) CPUID: 0x000406F1. Cores per Processor = 18 Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 1) CPUID: 0x000406F1. Cores per Processor = 18 262144 MB System RAM Installed. SATA (AHCI) Device: Micron_M600_MTFDDAT128MBF Boot Loader version 6.0.15 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2022 NetApp, Inc. All Rights Reserved. LOADER-B>

SPログに次のエラーが発生する

[2023/03/27_21:47:52]Record 811: Wed Jun 22 11:24:57.451494 2022 [SP.critical]: Filer Reboots [2023/03/27_21:47:52]Record 812: Wed Jun 22 11:24:59.000000 2022 [SysFW.critical]: DIMM:16 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Cod [2023/03/27_21:47:52]Record 813: Wed Jun 22 11:24:58.019522 2022 [Trap Event.critical]: hwassist post_error (26)

[2023/03/27_21:50:45]tag origin fld fault reason count time [2023/03/27_21:50:45]---- ------- ---- ------------- ------ ----- [2023/03/27_21:50:45]1 0x2 /chassis-1/controller-b/dimm-1 Incorrect DIMM in slot 1 Mon Mar 27 12:39:41 2023 [2023/03/27_21:50:45]2 0x1 /chassis-1/controller-b/dimm-16 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:30 2023 [2023/03/27_21:50:45]3 0x1 /chassis-1/controller-b/dimm-15 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:30 2023 [2023/03/27_21:50:45]4 0x1 /chassis-1/controller-b/dimm-14 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:31 2023 [2023/03/27_21:50:45]5 0x1 /chassis-1/controller-b/dimm-13 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:31 2023 [2023/03/27_21:50:45]6 0x1 /chassis-1/controller-b/dimm-9 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:31 2023 [2023/03/27_21:50:45]7 0x1 /chassis-1/controller-b/dimm-10 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:31 2023 [2023/03/27_21:50:45]8 0x1 /chassis-1/controller-b/dimm-11 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:31 2023 [2023/03/27_21:50:45]9 0x1 /chassis-1/controller-b/dimm-12 BIOS MRC mapped out DIMM 1 Mon Mar 27 12:40:32 2023 [2023/03/27_21:50:45]10 0x5 /chassis-1/controller-b Failed reading sensor: 45 1 Mon Mar 27 12:32:09 2023 [2023/03/27_21:50:45]11 0x5 /chassis-1/controller-b Failed reading sensor: 46 1 Mon Mar 27 12:32:09 2023 [2023/03/27_21:50:45]12 0x2 /chassis-1/controller-b/dimm-2 Incorrect DIMM in slot 1 Mon Mar 27 12:39:43 2023 [2023/03/27_21:50:45]13 0x2 /chassis-1/controller-b/dimm-3 Incorrect DIMM in slot 1 Mon Mar 27 12:39:46 2023 [2023/03/27_21:50:45]14 0x2 /chassis-1/controller-b/dimm-4 Incorrect DIMM in slot 1 Mon Mar 27 12:39:48 2023 [2023/03/27_21:50:45]15 0x2 /chassis-1/controller-b/dimm-5 Incorrect DIMM in slot 1 Mon Mar 27 12:39:51 2023 [2023/03/27_21:50:45]16 0x2 /chassis-1/controller-b/dimm-6 Incorrect DIMM in slot 1 Mon Mar 27 12:39:53 2023 [2023/03/27_21:50:45]17 0x2 /chassis-1/controller-b/dimm-7 Incorrect DIMM in slot 1 Mon Mar 27 12:39:55 2023 [2023/03/27_21:50:45]18 0x2 /chassis-1/controller-b/dimm-8 Incorrect DIMM in slot 1 Mon Mar 27 12:39:58 2023 [2023/03/27_21:50:45]19 0x2 /chassis-1/controller-b/dimm-9 Incorrect DIMM in slot 1 Mon Mar 27 12:40:00 2023 [2023/03/27_21:50:45]20 0x2 /chassis-1/controller-b/dimm-10 Incorrect DIMM in slot 1 Mon Mar 27 12:40:03 2023 [2023/03/27_21:50:45]21 0x2 /chassis-1/controller-b/dimm-11 Incorrect DIMM in slot 1 Mon Mar 27 12:40:05 2023 [2023/03/27_21:50:45]22 0x2 /chassis-1/controller-b/dimm-11 DIMM Disabled 1 Mon Mar 27 12:40:05 2023 [2023/03/27_21:50:45]23 0x2 /chassis-1/controller-b/dimm-12 Incorrect DIMM in slot 1 Mon Mar 27 12:40:10 2023 [2023/03/27_21:50:45]24 0x2 /chassis-1/controller-b/dimm-12 DIMM Disabled 1 Mon Mar 27 12:40:10 2023 [2023/03/27_21:50:45]25 0x2 /chassis-1/controller-b/dimm-13 Incorrect DIMM in slot 1 Mon Mar 27 12:40:16 2023 [2023/03/27_21:50:45]26 0x2 /chassis-1/controller-b/dimm-13 DIMM Disabled 1 Mon Mar 27 12:40:17 2023 [2023/03/27_21:50:45]27 0x2 /chassis-1/controller-b/dimm-14 Incorrect DIMM in slot 1 Mon Mar 27 12:40:20 2023 [2023/03/27_21:50:45]28 0x2 /chassis-1/controller-b/dimm-14 DIMM Disabled 1 Mon Mar 27 12:40:20 2023 [2023/03/27_21:50:45]29 0x2 /chassis-1/controller-b/dimm-15 Incorrect DIMM in slot 1 Mon Mar 27 12:40:23 2023 [2023/03/27_21:50:45]30 0x2 /chassis-1/controller-b/dimm-16 Incorrect DIMM in slot 1 Mon Mar 27 12:40:25 2023 [2023/03/27_21:50:45]31 0x5 /chassis-1/controller-b OS is not booted 1 Mon Mar 27 12:40:25 2023