メインコンテンツへスキップ

ONTAPクラスタノードが予期せずリブートする

Views:
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • FAS 8700

問題

  • ノードが予期せずリブートし、次のパニック文字列が表示されます。

例:

Panic String: Uncorrectable Machine Check Error at CPU25. SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x0000000080000000>(UCR_BUS_LOG(128),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(128,0,0):ErrSrcID(CorrSrc(0x8100),UCorrSrc(0x8250)), PLX PCIE 8733 switch on Controller, Br[8733](130,10,0): Link down.  in process idle: cpu25 on release 9.13.1P8
  • ギブバック処理の完了後、スロット6のFlash Cacheカードが  sysconfig -a  の出力に見つからないと報告され、sysconfig -ac の出力でサポート対象外とマークされます。

例:

::> node run -node <node name> sysconfig -ac
sysconfig: Card in slot 6 (15-144D-A808-0) is not supported.

  • sysconfig -P は 、コントローラ内のすべてのPCIデバイスのPCI階層を表示します。

::> node run -node <node_name> sysconfig -P 
    Br[2030](128,0,0): PCI Device 8086:2030 on Controller
      LinkCap(MaxLkSp(3),MaxLkWd(4),ASPM(2),L0(3),L1(4),SurpDn,DLAct,Port(0))
      LinkStatus(LkSp(3),LkWd(4),SClk,DLAct),  
        Br[8733](129,0,0): PLX PCIE 8733 switch on Controller
          LinkCap(MaxLkSp(3),MaxLkWd(4),ASPM(2),L0(6),L1(2),Port(8))
          LinkStatus(LkSp(3),LkWd(4)),  
            Br[8733](130,10,0): PLX PCIE 8733 switch on Controller
              LinkCap(MaxLkSp(3),MaxLkWd(4),ASPM(2),L0(6),L1(2),SurpDn,DLAct,Port(10))
              LinkStatus(LkSp(3),LkWd(4),DLAct),  
                Dv[a808](131,0,0) in slot 6: PCI Device 144d:a808 in slot 6 on Controller

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.