ONTAPが「エンドポイント環境変数の構築に失敗しました」というメッセージを表示して起動に失敗する

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環境

問題

ノードが次のいずれかの状態でダウンします。

PANIC: thread (xxx) on cpu hung for 4001 milliseconds in process xxx

Panic string: g_vfs_done(): rootfs.uzip read error - suspect boot device

Panic string: Process mgwd unresponsive for 620 seconds in process nodewatchdog

Could not load fat://boot0/X86_64/freebsd/image1/kernel:Device not found ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat)

自動起動は次のエラーで失敗します：

BIOS Version: 11.7 Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved. Initializing System Memory ... Loading Device Drivers ... Configuring Devices ... CPU = 1 Processor(s) Detected. Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0) CPUID: 0x00050664. Cores per Processor = 12 32768 MB System RAM Installed. Boot Loader version 6.0.8 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved. ERROR: Failure to build endpoint environment variables. Autoboot will be disabled. or ERROR: Failure to build endpoint environment variables. Autoboot will be disabled. Can't find primary boot device u0a.0 Can't find backup boot device u0a.1 LOADER-B>

BMCイベントログには、次のエラーが記録されています。

[Controller.notice]: Appliance user command panic. [IPMI.notice]: 001f | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown" [BMC.critical]: Filer Reboots

[IPMI.notice]: (PUA) Enable power to all PCIe slots [IPMI.notice]: (PUA) Enable power to all PCIe on board device [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged [IPMI.notice]: 0023 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done" [SysFW.warning]: Error loading ENV variables, creating defaults [SysFW.warning]: Failed to read FW image on boot media: Device not found. Auto up [SysFW.warning]: date skipped [IPMI.notice]: 0024 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running" [BMC.critical]: Heartbeat stopped ==== sp_ipmi.txt ==== hsamcmd --fault-show-all =============================== tag origin fld fault reason count time ---- ------- ---- ------------- ------ ----- 1 bmc /chassis-1/controller-b OS is not booted 1