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E0e および e0f ポートが欠落しているため、ONTAP アップグレード中に BIOS POST が失敗する

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環境

  • FAS2720
  • FAS2750
  • EthernetController: 1/10ギガビットイーサネットコントローラix4-T

問題

  • ONTAPをアップグレードした後、e0eそしてe0f 起動時にポートが認識されません。ONTAP は稼働中です。

Sysconfig-a log:
slot 0: 1/10 Gigabit Ethernet Controller IX4-T
  e0c MAC Address:   ***** (auto-1000t-fd-up)
  e0d MAC Address:   ***** (auto-1000t-fd-up)
  Device Type:     X550
  Firmware Version:   1.93-144.3
  

  • BIOS POST failure 次のエラー メッセージが表示されます。

[SysFW.notice]: BIOS Version: 11.21
[SysFW.notice]: Device 10/0/0 (CNA0) missing
[IPMI.notice]: (PUA) Enable power to all PCIe slots
[IPMI.notice]: (PUA) Enable power to all PCIe on board device
[IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final
[IPMI.notice]: (PUA) Power status of all PCIe slots unchanged
[Boot Loader.critical]: Abort Autoboot due to BIOS POST failure.

BIOS POST Failure(s) detected: PCIe device missing error detected. Abort AUTOBOOT
LOADER-B> 

  • そのBMC event logBMC によって報告された明示的な PCI デバイス欠落エラーが含まれます。

[SysFW.notice]: Device 10/0/0 (CNA0) missing
[SysFW.notice]: Device 10/0/0 (CNA0) missing

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