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ONTAPのアップグレード後にディスク障害が繰り返し発生する

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40
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Category:
ontap-9
Specialty:
hw<a>2009619716</a>
Last Updated:

環境

  • ONTAP 9
  • ディスク認定パッケージ( DQP )
  • ディスク障害の繰り返し

問題

  • クラスタで繰り返し発生するディスク障害イベントが報告される

    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 10, Bay 10, Model [X343_SSKBE1T8A10], S/N [W+++++GS]
    config_thread: callhome.sdsk.fault:error]: Call home for SPARE DISK FAILED Shelf 10, Bay 10, Model [X343_SSKBE1T8A10], S/N [W+++++RG] <==== Same bay, after replacement
    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 19, Bay 19, Model [X343_SSKBE1T8A10], S/N [W+++++AW]
    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 12, Bay 20, Model [X343_SSKBE1T8A10], S/N [W+++++QQ]
    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 13, Bay 4, Model [X343_SSKBE1T8A10], S/N [W+++++XK]
    config_thread: callhome.sdsk.fault:error]: Call home for SPARE DISK FAILED Shelf 10, Bay 10, Model [X343_SSKBE1T8A10], S/N [W+++++QF] <====== Failed again
    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 11, Bay 11, Model [X343_SSKBE1T8A10], S/N [W+++++L4]
    config_thread: callhome.sdsk.fault:error]: Call home for SPARE DISK FAILED Shelf 13, Bay 4, Model [X343_SSKBE1T8A10], S/N [W+++++MM] <==== Same bay, after replacement
    config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 17, Bay 8, Model [X343_SSKBE1T8A10], S/N [W+++++DC]
  • ディスクファームウェアは、ONTAPアップグレードにバンドルされてアップグレードされました。
  • 交換後、1日または2日以内に同じディスクで障害が発生する可能性があります。
  • 一部のディスクでは、交換後も障害が報告される場合があります。

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