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サポート対象外のケーブルがあるため、SAS接続サブシステムがデグレード状態です

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5
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Internal
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Category:
disk-shelves
Specialty:
hw
Last Updated:

環境

ONTAP 9

問題

  • SAS接続サブシステムがデグレード状態です。
::> system health subsystem show
Subsystem      Health
----------------- ------------------
SAS-connect     degraded
Environment     ok
...
  • 複数のEMSアラート。
[node_name: nchmd: hm.alert.raised:alert]: Alert Id = DegradedShelfToShelfCabling_Alert , Alerting Resource = 012345678910 raised by monitor node-connect
[node_name: nchmd: hm.alert.raised:alert]: Alert Id = DegradedShelfToShelfCabling_Alert , Alerting Resource = 012345678911 raised by monitor node-connect
[node_name: nchmd: hm.alert.raised:alert]: Alert Id = DegradedShelfToShelfCabling_Alert , Alerting Resource = 012345678912 raised by monitor node-connect
[node_name: nchmd: hm.alert.raised:alert]: Alert Id = DegradedShelfToShelfCabling_Alert , Alerting Resource = 012345678913 raised by monitor node-connect
[node_name: nchmd: hm.alert.raised:alert]: Alert Id = DegradedShelfToShelfCabling_Alert , Alerting Resource = 012345678914 raised by monitor node-connect
[node_name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: DegradedShelfToShelfCabling_Alert[012345678914].
  • System health alert
Monitor       node-connect   
Alert ID      DegradedShelfToShelfCabling_Alert   
Alerting Resource  012345678910   
Subsystem      SAS-connect   
Indication Time   Wed Apr 27 05:37:56 2022   
Perceived Severity Major   
Probable Cause   Cable_tamper   
Description   
Disk shelf 0a.shelf10 is connected only through 2 paths on IOM A and 2 paths on IOM B either to adjacent disk shelves or to the partner controller of the GobettiInfraTS-02 controller. 
Because controller node_name is connected to stack 0 through a quad-path configuration, disk shelf 0a.shelf10 must be connected with double-wide cabling to adjacent disk shelves or quad-path to the partner controller.   
Corrective Actions
1. Consult the guide applicable to your IOM12 disk shelf to review cabling rules and complete the SAS cabling worksheet for your system.
2. If disk shelf 0a.shelf10 is connected to another disk shelf, verify that disk shelf 0a.shelf10 is connected with double-wide cabling.
3. If disk shelf 0a.shelf10 is connected to the partner controller, verify that stack 0 containing disk shelf 0a.shelf10 is connected through a quad-path configuration. 
4. Contact technical support if the alert persists.   
Possible Effect   Inconsistent cabling might cause degraded performance.   
Acknowledge     false   
Suppress       false   
Policy        DegradedShelfToShelfCabling_Policy         
  • 互換性のないSASケーブルです。
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8072 rev. C, SAS, <UP>)
    Mini-SAS HD Vendor:     FCI Electronics
    Mini-SAS HD Part Number:   10129376-3020LF+A
    Mini-SAS HD Type:      Passive Copper (unequalized) 4m ID:00
    Mini-SAS HD Serial Number: 1778214CR0028A00

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