SCSI Check Condition Error「unknown device」0s.0 on AFF-A20

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環境

AFF-A20
ONTAP 9

問題

デバイス0s.0（内部の「shelf module」デバイスID）のログに表示される、繰り返し発生するSCSIチェック条件unknown deviceエラー：

cluster1-01 ERROR scsi.cmd.checkCondition: Unknown device 0s.0: Check Condition: CDB 0x12: Sense Data SCSI:hardware error - (0x4 - 0x44 0x2 0x0)(0). cluster1-02 ERROR scsi.cmd.checkCondition: Unknown device 0s.0: Check Condition: CDB 0x12: Sense Data SCSI:hardware error - (0x4 - 0x44 0x2 0x0)(0).

sysconfig -aのディスク出力にシェルフモジュールデータがありません：

slot 0: Virtual NVMe Host Adapter 0n 0 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 1 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 2 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 6 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 12 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 13 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 14 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 18 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 24 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 25 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 26 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 30 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 36 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 37 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 38 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) 42 : NETAPP X4032WCOFB15TNVE NA50 14651.0GB 4160B/sect (123456789000) <<<<<Missing shelf module data >>>>>>>>>>>>MISSING SHELF INFO SHOULD BE HERE<<<<<<<<<<<<<<<

environment statusをチェックする際、出力は表示されないか、SES shelf information is not availableのようなエラーメッセージが表示される可能性があります