メインコンテンツまでスキップ

SPの自動更新は3%で失敗します

Views:
58
Visibility:
Public
Votes:
0
Category:
fas-systems<a>2009384690</a>
Specialty:
HW
Last Updated:

環境

  • FAS2554
  • ONTAP 9
  • サービス プロセッサ(SP)

問題

  •  SPの自動更新は3%で停止します。

cluster::*> system service-processor image update-progress show
          In             Percent
 Node        Progress Start Time      Done   End Time
 ---------------- -------- ------------------- ------- -------------------
 node01  no     11/25/2022 13:10:51 3    11/25/2022 13:11:01

  • から証明書エラーが表示されsp-debug-mlogます。

2022-11-25 04:10:59.367 [fud_ontap_snd] [SP_UPDATE_NOTICE]:  7 send_file_to_rlm_retries: ORFTP error sending file /etc/RLM_FW/install/checksum.regfiles.0 to SP. Status: 7.
2022-11-25 04:11:16.708 [sp_config_0] [sp_configd:error]: Not able to send alpha user information to SP
2022-11-25 04:11:21.446 [sp_config_0] [sp_configd:error]: failed sending spcs root cert to SP
2022-11-25 04:11:23.734 [sp_config_0] [sp_configd:error]: failed sending server chain to SP
2022-11-25 04:17:50.375 [sp_config_0] [sp_configd:error]: Not able to send alpha user information to SP
2022-11-25 04:17:52.595 [sp_config_0] [sp_configd:error]: failed sending spcs root cert to SP 
2022-11-25 04:17:54.816 [sp_config_0] [sp_configd:error]: failed sending server chain to SP

  • SPの手動更新を実行していますが、更新処理はまだ実行されていません。

 cluster::*> system service-processor image update -node node01 -package SP_FW_308-04056_2.12.zip -update-type full
 
 Note: Firmware update will need to reboot the SP on completion. If your console
    connection is through the SP, it will be disconnected
    Do you want to proceed with the firmware update ? {y|n}: y
 SP firmware update has been successfully scheduled.               
 
 cluster::*> system service-processor image update-progress show
          In               Percent
 Node        Progress Start Time      Done   End Time
 ---------------- -------- ------------------- ------- -------------------
 node01  no     11/25/2022 13:10:51 3    11/25/2022 13:11:01

  • SPをONTAP から再起動することはできますが、SPに更新することはできません。

::*> system service-processor reboot-sp -node node01

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?