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FAS8200またはA300でSPハートビートが停止

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Category:
fas-systems
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hw
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環境

  • すべてのONTAPバージョン
  • AFF A300 / FAS8200

問題

  • コントローラが応答していません。EMSのレポート:
 
[spsm_listener:callhome.hbt.stopped:alert]: SP HBTが停止した
[env_mgr:hbm.ipmi.lost.shutdown:emergency] SP : SP SPハートビートが停止し、回復できません。ハードウェアの損傷やデータ損失を防ぐため、システムは2分後にシャットダウンします。
 
  • 問題で次のエラーが発生する場合があります。
 Record 2165: Mon Oct 21 22:40:01 2024 [SysFW.notice]: Failed to recover SP<--- Record 2167: Mon Oct 21 22:40:01 2024 [SysFW.notice]: IPMI:Get midplane FRU 0 inventory:failed Record 2168: Thu Jan 1 00:05:00 1970 [Trap Event.critical]: hwassist post_error (26) Record 2169: Thu Jan 1 00:05:00 1970 [Trap Event.critical]: SNMP post_error (26) Record 2170: Mon Oct 21 22:40:02 2024 [SysFW.critical]: IPMI PCI Slot Control failed. Record 2171: Thu Jan 1 00:05:01 1970 [Trap Event.critical]: hwassist post_error (26

 

 

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