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システムにディスク シェルフの障害が表示される

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ontap-9
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hw
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環境

  • ONTAP 9
  • FAS/AFF

問題

  • クラスタの両方のノードでEMSのディスク シェルフ障害が報告されます

node 1     ERROR     monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
node 2     ERROR     monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.

  • シェルフ 0 エンクロージャのステータスが障害と報告され、IOM A に VPD 障害があります:

       Enclosure Status: non-critical
       Channel: 0a
       Shelf: 0
       Shelf Type: DS224-12
       Product Serial Number: SHFFXXXX76
       Module Type: IOM12E

       Enclosure:
       Element Status     Status Bytes  Status Descriptions
        1: NONCRITICAL    03,00,02,00  FAIL

       Vendor Unique Element 83-IOM12E: (SAS)
       Element Status     Status Bytes  Status Descriptions
        1 [IOM12E A]   : NONCRITICAL    03,0C,00,20  BACKPLANE VPD FAULT, MASTER, RESERVED
        2 [IOM12E B]   : OK         01,00,00,20  RESERVED   

  • これは、コントローラ A がこのノードとして構成されているため、ノード node 2 に問題があることを示しています。

       NetApp Release 9.16.1P4: Tue May 27 19:22:56 EDT 2025
       System ID: 0XXX16 (node 2); partner ID: 0XXX16 (node 1)
       System Serial Number: 9XXXXX40 (node 2)

        Controller:     A

       NetApp Release 9.16.1P4: Tue May 27 19:22:56 EDT 2025
       System ID: 0XXX16 (node 1); partner ID: 0XXX16 (node 2)
       System Serial Number: 9XXXXX41 (node 1)

       Controller:     B

  • SP-LATEST-IPMIログには、シャーシのLEDがSASエクスパンダ(ディスク シェルフ)によって点灯していることが示されています:

       tag  origin  fld                   fault reason                   count  time
       ---- ------- ----                   -------------                  ------ -----
       1   bmc   /chassis-1                SAS Expander has set the Chassis LED ON     1    Wed Oct  1 23:39:04 2025

       Fault Lights On:
             /chassis-1  

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