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system node power showに失敗します。VLANタグが原因でノードのサービスプロセッサに到達できません

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Category:
aff-series<a>2009228160</a>
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hw
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環境

  • BMC
  • service-processor api-service
  • クラスタ管理LIFが専用の管理ポートe0Mにない

問題

  • system node power show""の発行時にエラーが発生しました。

例:

::> system node power show
Node        Status
---------------- -----------
node_name-01   on
Error: The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
node_name-02   -

  • EMS /イベントのエラーメッセージ。

例:

[node_name-01: servprocd: splog.sp.not.accessible:error]: The SP on the remote node (node_name-02) is not accessible because of The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again..

  • SP-MGMT-MLOG-TXT.GZ AutoSupportセクションタイムアウトエラー。

例:

[kern_servprocd:info:7038] Thrift: Mon Jul 11 14:43:50 2022 TSocket::open() timed out <Host: 123.123.123.123 Port: 50000>
[kern_servprocd:info:7038] ERR: Servprocd::CLI: system_power_status_worker : TTX ERROR: 1 (open() timed out)

  • system node power show コマンドは、クラスタ管理LIFではなくノード管理LIFに接続されている場合に機能します。
  • storage failover hwassist show Active状態とHealthy状態のレポートの出力
  • コマンドは、 system service-processor api-service show 内部証明書で有効になっていることを表示
  • クラスタ管理LIFのIPアドレスに、ノード管理LIFとは異なるサブネットマスクが設定されています。

例:

Cluster1::> net int show -role *mgmt*

       Logical   Status    Network       Current     Current Is
Vserver    Interface  Admin/Oper Address/Mask     Node      Port   Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster1
       cluster_mgmt up/up   10.XXX.XXX.130/23   Node-1     e2a   false
         node1_mgmt up/up      10.XXX.XXX.128/24     Node-1      e2a     true
         node2_mgmt up/up      10.XXX.XXX.139/24     Node-2      e0M     true

 

 

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