メインコンテンツまでスキップ

電源を再投入した後、AFF A250がPOST中にKCSエラーで起動できない

Views:
2
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

環境

  • AFF A250
  • ONTAP 9

問題

  • メンテナンス作業中は、同じHAペアの両方のノードの電源がオフになっている
  • 電源をオンにすると、 ノード02が正常にブートできる
  • ノード01からコンソールにアクセスできるが、LOADERプロンプトが表示されない
  • LOADERに到達する前のブートシーケンス中、コンソール出力は次のように表示されます。
Boot Loader version 6.5.8 
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
 
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Resetting BMC from backup FW...
Waiting 30 seconds for BMC to reboot...
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Copyright(c) 2021 American Megatrends, Inc. 
  • マザーボードを取り付け直しても問題は解決しない。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.