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Snapshot からのバックアップ時にエラーが発生しました。Commvault が ESXi に Snapshot をマウントできませんでした

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Category:
snapprotect
Specialty:
SAN
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環境

  • SAN
  • FCP
  • CommVault
  • ONTAP 9

問題

  • Snapshot からのバックアップ時にエラーが発生しました。CommVault でソースボリュームのスナップをマウントできませんでした。

Error Code: [32:392] Description: The client machine initiator address is not visible on the file server. Please check the SAN or iSCSI connectivity between the file server and the client. : [Initiators on host:[esx] Are not logged into file server:[SVM]. Please check the SAN or iSCSI connectivity between the file server and the client.]
 
Failed to mount snap of source volume [vol] - id [1562] backup job [18014] mount client [bck] mount point [esx] array [SVM] snap engine [NetApp] by [Application]

 

  • igroup show 少なくとも 1 つのイニシエータがログイン中であることを示します。

      Vserver Name: SVM
      Igroup Name: esx
        Protocol: fcp
        OS Type: vmware
Portset Binding Igroup: fcp_portset
      Igroup UUID: 876f2fbd-2c17-11e8-b621-00a098be96d5
          ALUA: true
       Initiators: xx:xx:xx:xx:xx:c3:f1:3c (not logged in)
             xx:xx:xx:xx:xx:c3:f1:3e (logged in)

 

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