メインコンテンツへスキップ

AutoSupport SMTP認証がONTAP AFF-A20クラスタで失敗する

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • NetApp ONTAP 9.19.1P3
  • NetApp AFF-A20

問題

  • AutoSupport SMTP経由で送信されたメッセージは「queued」または「ignore」ステータスのままとなり、メール受信者には届きません
  • AutoSupport HTTPS経由で送信されたメッセージは正常に配信されます
  • AutoSupport SMTP配信が認証エラーで失敗します
Log excerpt:
MAIL FROM: netapp-cluster@...
550 5.7.1 Authentication Required
Failed to transmit smtp asup 130, curl error(55): Failed sending data to the peer
[node-01:notifyd:asup.smtp.drop:error]: AutoSupport mail (HA Group Notification from node-01 (USER_TRIGGERED(ALL:MAINT=4h)) NOTICE) was not sent. The system will drop the message.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.