ONTAP for AutoSupport 9 over HTTPS エラーメッセージ： OpenSSL SSL_READ ： SSL_ERROR_SYSCALL 、 errno 54
環境
- ONTAP 9
- AutoSupport
- HTTP
問題
AutoSupport から HTTPS 経由で送信できません
ONTAP のエラー：
- AutoSupport 履歴の確認：
::>system autosupport history show -node <node_name> -fields node,seq-num,status,error,destination
または
- 特定のシーケンスを確認します
::> system autosupport history show -seq-num 270 -instance
Node: Node-01 AutoSupport
Sequence Number: 270
Destination for This AutoSupport: https
Trigger Event: callhome.invoke
Time of Last Update: 12/24/2015 00:42:51
Status of Delivery: transmission-failed
Delivery Attempts: 15
AutoSupport Subject: USER_TRIGGERED (TEST:Testing from NODE1)
Delivery URI: mailto:admins@example.com
Last Error: OpenSSL SSL_connect: SSL_ERROR_SYSCALLin connection to support.netapp.com:443
or
OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 54
notifyd のエラー：
- notifyd.log の確認方法：
::> node run -node (node name) -command rdfile /etc/log/mlog/notifyd.log
00000027.0004e12c 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:21) (message: TLSv1.2 (OUT), TLS handshake, Client hello (1):)
00000027.0004e12d 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:21) (message: STATE: WAITPROXYCONNECT => SENDPROTOCONNECT handle 0x80bbfa008; line 1596 (connection #0))
00000027.0004e12e 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:21) (message: CONNECT phase completed!)
00000027.0004e12f 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:21) (message: STATE: SENDPROTOCONNECT => PROTOCONNECT handle 0x80bbfa008; line 1633 (connection #0))
00000027.0004e130 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:38) (message:OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to support.netapp.com:443 )
00000027.0004e131 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:38) (message: Marked for [closure]: Failed HTTPS connection)
00000027.0004e132 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:38) (message: multi_done)
00000027.0004e133 00cc1a99 Fri Jan 29 2021 14:19:38 +00:00 [kern_notifyd:info:1595] (category: 1595:2302:deliver) (emittime: 1/29/2021 14:19:38) (message: Closing connection 0)