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AutoSupportチェックがSMTPの接続エラーを示している

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21
Visibility:
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Category:
ontap-9
Specialty:
core<a>2009991278</a>
Last Updated:

環境

  • ONTAP 9
  • AutoSupport

問題

コマンドを実行するautosupport check showと、クラスタ内の1つのノードを除くすべてのノードでSMTPエラーが発生します。
 
Example failure:
Node: node-01
 
Category:  http- https
      Component:  http-put-destination
       Status: ok
    Detail: Successfully connected to:
 
      Component:  http-post-destination
       Status: ok
       Detail: Successfully connected to:
 
Category: smtp
      Component: mail-server
       Status: failed
       Detail: SMTP connectivity check failed for destination:
           sas-relay.xxxxxx.xxx.ca. Error: Timeout was
           reached when connecting to the server -
 'sas-relay.xxxxxx.xxx.ca'
  Corrective Action: Possible network configuration issue. Ensure that you
 have network connectivity

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