1つのノードでAutsoupportが起動しない

• ONTAP 9
• AutoSupport
• HTTP（s）
• SMTP

• 「AutoSupport history show」から、ノードの1つで障害が発生していることを確認できました。 

Cluster::> autosupport history show
node seq-num destination last-update status error
----------- ------- ----------- ----------------- --------- -------------------------------
Node2 190 http 5/20/2024 02:28:22
transmission-failed
Failed to connect to support.netapp.com port 443 after 0 ms: Couldn't connect to server

• コマンドラインからの接続もSMTP/オンデマンド/HTTPカテゴリ経由で失敗する

Node: Node2

Category: http-https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/. Error: Could
not connect to server - 'support.netapp.com'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity

Category: http-https
Component: http-post-destination
Status: failed
Detail: HTTP/S POST connectivity check failed for destination:
https://support.netapp.com/asupprod/post/1.0/postAsup.
Error: Could not connect to server - 'support.netapp.com'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity

Category: smtp
Component: mail-server
Status: failed
Detail: SMTP connectivity check failed for destination:
mail.molsoncoors.com. Error: Could not connect to server
- 'mail.molsoncoors.com'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity

Category: on-demand
Component: ondemand-server
Status: failed
Detail: AutoSupport OnDemand connectivity check failed for
destination:
https://support.netapp.com/aods/asupmessage. Error:
Could not connect to server - 'support.netapp.com'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity

• notifydログを確認すると、次のエラーが表示されることがあります。