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ONTAP 9.12.1P2へのアップグレード後にシェルフモジュールエラーで重大なエラーが検出されました

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環境

AFF-A700s
ONTAP 9.12.1P2
FS424-12シェルフ
IOM12F

問題

  • ONTAPアップグレード後の9.12.1P2、シェルフモジュールのエラー:「Critical error detected in module」がFS424Cシェルフで表示されます。

Cluster::*> storage shelf show -connectivity -shelf *

Errors:
------
Critical error detected in module "A".
Critical error detected in module "B".

  • コントローラシャーシの環境情報がONTAPでポーリングおよび表示されていません。そのため、EMSイベントがトリガーされたり、シェルフログの取得などのシェルフメンテナンス要求が失敗したりすることはありません。

Node-01*> disk_shelf db_list
Controller: B
Shelf| Shelf | Shelf|Shelf|Mstr|Gen Code|          |Last| Poll (ms)
Handle| Type  | State|  Id | Mod| (Mask) |   RA Handles   |Poll| (min,max)
------+-------+------+-----+----+--------+------------------+----+----------
20000| IOM12F|   OK|   0|  1 |   2(3) | 00181fe7      | N/A| 0, 0 

Shelf|  Page 0
Handle| STD , VU
------+----------
20000| 0000,0000

--------------------------------------------------------------------
Total Shelves: 1
--------------------------------------------------------------------

Node-02*> disk_shelf db_list
Controller: A

Shelf| Shelf | Shelf|Shelf|Mstr|Gen Code|          |Last| Poll (ms)
Handle| Type  | State|  Id | Mod| (Mask) |   RA Handles   |Poll| (min,max)
------+-------+------+-----+----+--------+------------------+----+----------
20000| IOM12F|   OK|   0|  0 |   2(1) | 00181fe7      | N/A| 0, 0   

Shelf|  Page 0
Handle| STD , VU
------+----------
20000| 0000,0000

--------------------------------------------------------------------
Total Shelves: 1
--------------------------------------------------------------------

 

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