HTTPS AutoSupport配信がプロキシで失敗する
環境
- ONTAP 9
- プロキシを使用して設定されたAutoSupport
問題
- notifyd.logファイル内のノードレポート:
Failed to connect to support.netapp.com port 443: Connection refused
- ネットワークタイムアウトが原因で1つ以上のノードのAutoSupportがNetAppに到達できません。
例:
cluster1::> system node autosupport check show-details
...
 Node: node_name
Category:  http- https
       Component:  http-put-destination
        Status: failed
        Detail: HTTP/S PUT connectivity check failed for destination:
            https://support.netapp.com/put/AsupPut/ via proxy -
            proxyuser:********@proxyurl:8080.
            Error: Timeout was reached when connecting to the server
            - 'support.netapp.com'
   Corrective Action: Possible network configuration issue. Ensure that you
            have network connectivity
 Node: node_name
Category:  http- https
       Component:  http-post-destination
        Status: failed
        Detail: HTTP/S POST connectivity check failed for destination:
            https://support.netapp.com/asupprod/post/1.0/postAsup
            via proxy -
            proxyuser:********@proxyurl:8080.
            Error: Timeout was reached when connecting to the server
            - 'support.netapp.com'
   Corrective Action: Possible network configuration issue. Ensure that you
            have network connectivity
-  プロキシURLへのnotifydログのタイムアウトメッセージ
例:
::> system node run -node node_name -command rdfile /etc/log/mlog/notifyd.log
... (message: STATE: WAITRESOLVE => WAITCONNECT handle 0x80f746008; line 1479 (connection #0))
 ... (message: connect to proxyurl_IP port 8080 failed: Operation timed out)
 ... (message: Failed to connect to proxyurl port 8080: Operation timed out)