ONTAPをブートできません: Device not found(-6)

環境

問題

• ONTAPのブートまたはインストール中に、次のエラーが表示されます：

LOADER-A> netboot http://10.140.32.80/u/rajeshg1/2025/image.tgz
Downloading 10.140.32.80/u/rajeshg1/2025/image.tgz ..
...Extracting archive 10.140.32.80/u/rajeshg1/2025/image.tgz ..
Loading netboot/kernel:0x200000/1342512 0x348000/10471760 0xd44950/1543028 0x1000000/249808 0x103d000/3862416 0x13ebf90/6373488 Entry at 0xffffffff80348000
Loading netboot/platform.ko:0x1a00000/1437696 0x1b5f000/397312 0x1bc0000/0 0x1bc0000/0 0x1bc0000/481136 0x1c35770/88 0x1c357c8/88 0x1c35820/2192 0x1c360b0/4736 0x1c37330/104 0x1c37398/200 0x1c37460/88 0x1c374b8/88 0x1c37510/88 0x1c37568/88 0x1c375c0/88 0x1c37618/88 0x1c37670/88 0x1c376c8/4768 0x1c38968/3056 0x1c39558/576 0x1e00000/56832 0x1e0de00/3336 0x1e0eb10/137820 0x1e30570/448 0x1e30730/169 0x1e88c68/1606704 0x2011098/306648 0x205be70/143064 0x207ed48/9168 0x2081118/1728 0x20817d8/6576 0x2083188/14304 0x2086968/39456 0x2090388/14208 0x2093b08/264 0x2093c10/27384 0x209a708/264 0x209a810/264 0x209a918/264 0x209aa20/264 0x209ab28/264 0x209ac30/264 0x209ad38/264 0x209ae40/264 0x209af48/600 0x209b1a0/312 0x1e307d9/0 0x1e307e0/191280 0x1e889f3/626 0x1e5f310/169699
Closing network.
Starting program at 0xffffffff80348000
---<<BOOT>>---
NetApp Data ONTAP 9.14.1
random: registering fast source Intel Secure Key RNG
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************

BIOS Version: 21.0X5
Portions Copyright (C) 2014-2024 NetApp, Inc. All Rights Reserved.

Initializing System Memory ...
Loading Device Drivers ...
Configuring Devices ...

CPU = 1 Processor(s) Detected.
  Intel(R) Xeon(R) Gold 5411N (CPU 0)
  CPUID: 0x000806F8. Cores per Processor = 24
131072 MB System RAM Installed.
NVME Device: ATP NVMe M.2 2280 AF480GSTJA-NT1

Boot Loader version 8.4.0X1
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2024 NetApp, Inc. All Rights Reserved.

Can't find primary boot device u0a.0
Can't find backup boot device u0a.1
ACPI RSDP Found at 0x777fe014
LOADER-A>

LOADER-A> boot_primary
Loading X86_64/freebsd/image1/kernel:Failed: Device not found
Could not load fat://boot0/X86_64/freebsd/image1/kernel: Device not found
*** command status = Device not found(-6)
LOADER-A>

LOADER-A> boot_backup
Loading X86_64/freebsd/image2/kernel:Failed: Device not found
Could not load fat://boot0/X86_64/freebsd/image2/kernel: Device not found
*** command status = Device not found(-6)
 

LOADER-A> boot_recovery
Bootable external device not found!
Boot Recovery failed
*** command status = Error(-1)
LOADER-A>
 

• u0a.1 と u0a.0 は show devices -a にリストされていません

LOADER-A*> show devices -a
Device Name  Description
-----------  ---------------------------------------------------------
eficons0a     EFI Console
uart0         NS16550 UART at 0x3F8
kcs0a         KCS at 0xca3 (command) and 0xca2 (data)
clock0a       ISA RTC at 0x70 (index) and 0x71 (target)
rd0.0         Raw disk 0 (NVME:ATP NVMe M.2 2280 AF480GSTJA-NT1), Capacity: 457862 MB
r0a.0         rd0.0 raw disk alias device
r0a.1         rd0.0 raw disk alias device
e0M           Intel I226 Gigabit Network Connection (D0-39-EA-5C-FC-90)
e0S           Intel I226 Gigabit Network Connection (D0-39-EA-5C-FC-91)
LOADER-A*>