ユーザクレデンシャルが不足しているためにVeeamバックアップジョブが失敗しました
環境
- ONTAP 9
- Veeam Backup Enterprise Manager 11
問題
このお客様から、Veeam Backup & Replication 11 とNetAppストレージシステムの統合に関する問題が報告されました。特定の問題は、バックアップジョブが正常に完了しないことに関連していました。
[03.12.2024 13:28:30.306] <01> Info (3) STARTBACKUPJOB[03.12.2024 13:28:30.306] <01> Info (3) owner=[vbsvc][03.12.2024 13:28:30.806] <01> Info (3) Job ID: '8c8c7548-deb7-4fdc-997e-8f3621c00b93', Job Name: 'File Backup Job 1', Job Mode: 'Normal', Job Type: 'Files NasBackup', Job Options: '<JobOptionsRoot>[03.12.2024 13:28:42.853] <01> Info (3) [San] IP order before ordering by backup traffic rules [10.x.x.y, 10.x.x.z][03.12.2024 13:28:42.853] <01> Info (3) [San] IP order after ordering by backup traffic rules [10.x.x.y, 10.x.x.z][03.12.2024 13:28:42.884] <01> Info (3) [NetApp] Connecting to NetApp server '10.x.x.x'. SVM: 'svm0' API version '1.15'. User: 'admin'. Port: '443'. Protocol: 'HTTPS'.[03.12.2024 13:28:42.947] <01> Info (3) [NetApp] Getting ONTAPI version.[03.12.2024 13:28:42.978] <01> Info (3) [NetApp] Connection was successfully established[03.12.2024 13:28:42.993] <01> Info (3) [NetApp] Listing volumes on cluster. Volume name: 'TJM_Share'. Junction: '<all>' SVM: '<all>' SVM_UUIDS: '<all>'[03.12.2024 13:28:43.306] <01> Info (3) Creating NAS Backup task, 'FASxxx\svm0:\tjm_share', TaskId 'd61faf6c-d6b6-4e29-94ce-934fede2c75c', HostName 'FASxxx\svm0:\tjm_share', HostId '9ad6fe18-2b22-4c3c-b1af-ca6059c757d3'.[03.12.2024 13:28:43.306] <01> Info (3) TaskSubItem '\\10.x.x.z\TJM_Share'..................[03.12.2024 13:30:44.323] <01> Info (3) Custom command execution (post script) disabled[03.12.2024 13:30:44.339] <01> Info (3) [JobSession] Completing session 'a01cbb26-78d3-4e56-bdaf-acb066cfac50'.[03.12.2024 13:30:44.370] <01> Info (3) Backuped size: 0 B, total backuped size: 17.1 MB[03.12.2024 13:30:44.370] <01> Info (3) Job session 'a01cbb26-78d3-4e56-bdaf-acb066cfac50' has been completed, status: 'Failed', '0 B' of '0 B' bytes, '2' storages in '2' tasks, '0' successful, '2' failed, details: '', PointIds: [00000000-0000-0000-0000-000000000000,f69e2086-0490-480c-97b6-11afbb5cb2e0][03.12.2024 13:30:44.417] <01> Info (3) [BackupJobPostActivity] JobSession 'a01cbb26-78d3-4e56-bdaf-acb066cfac50' PostActivity: 'AskService'[03.12.2024 13:30:44.417] <01> Info (3) [BackupJobPostActivity] Session result is Failed. Checking if it is last retry............[03.12.2024 13:30:44.573] <01> Info (3) [Ssh] Connection cache cleared[03.12.2024 13:30:44.573] <01> Info (3) ------- Veeam Manager Stopped -------