メインコンテンツまでスキップ

CONTAP-82578:DCの低速化により、原因CIFSおよびNFS認証が失敗したりレイテンシが高くなることがある

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
NAS
Last Updated:

問題

  • Slow DCs can cause CIFS and NFS authentication to fail or high latency
  • secd logs:

[kern_secd:info:10667] [SECD MASTER THREAD] SecD RPC Server: Too many outstanding Generic RPC requests: sending System Error to RPC 151 [kern_secd:info:10667] | [xxx.xxx.xxx] CRIT : _maxConnectionSem held for 405 seconds for cache ref ID xxxxxxxxx, conn type LDAP (Active Directory) { in semaphoreReleased() at src/include/secd_thread_data_manager.h:219 }

  • In combination with the _maxConnectionSem entry in secd, the following symptoms may be observed as well
  • CIFS shares are inaccessible on one or more nodes
    • EMS logs:

[node1: secd: secd.cifsAuth.problem:error]: vserver (SVM1) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = 1.2.3.4 [ 0 ms] Login attempt by domain user 'DOMAIN\user1' using NTLMv2 style security [ 0] Unable to connect to NetLogon service on dc2.domain.com (Error: RESULT_ERROR_SPINCLIENT_SOCKET_CONNECT_ERROR) [ 0] Unable to connect to NetLogon service on dc1.domain.com (Error: RESULT_ERROR_SPINCLIENT_SOCKET_CONNECT_ERROR) [ 1] No servers available for MS_NETLOGON, vserver: 8, domain: domain.com. **[ 1] FAILURE: Unable to make a connection (NetLogon:domain.com), Result: RESULT_ERROR_SECD_NO_SERVER_AVAILABLE [ 2] CIFS authentication failed - secd logs: [kern_secd:info:10331] [ 0] Unable to connect to NetLogon service on dc1.domain.com (Error: RESULT_ERROR_SPINCLIENT_SOCKET_CONNECT_ERROR)

  • secd may lack memory
    • EMS logs:

ERROR Nblade.CifsOperationTimedOut: Detected a timed out CIFS operation. SMB command for this operation: SMB2_COM_SESSION_SETUP, Number of times this command was suspended: 1, Number of times this command was restarted: 0, Last CSM error during this operation: CSM_OK, Remote blade UUID: 00000000-0000-0000-0000-000000000000, Is QoS enabled: QoS_disabled, Last nBlade error during this operation: SPINNP_NO_FO_ERROR, Client IP address: 10.11.12.188, Local IP address: 10.11.12.111, Target Vserver ID: 4, Target disk's DSID: 0, Target Vserver Name: svm1

[node1: secd: secd.rpc.server.request.dropped:debug]: The RPC secd_rpc_auth_extended sent from NBLADE_CIFS was dropped by SecD due to memory pressure. - secd logs: [kern_secd:info:14025] | [000.000.007] debug: [SECD SERVER THREAD] SecD RPC Server received RPC from NBLADE_NFS. RPC 206: secd_rpc_auth_user_id_to_name { in secd_prog_1() at src/server/secd_rpc_server.cpp:1649 } [kern_secd:info:14025] | [000.000.017] ERR : RESULT_ERROR_GENERAL_OUT_OF_MEMORY:15 in pushRpcTask() at src/server/secd_rpc_server.cpp:1473 [kern_secd:info:14025] | [000.000.021] ERR : RESULT_ERROR_GENERAL_OUT_OF_MEMORY:15 in secd_prog_1() at src/server/secd_rpc_server.cpp:1680 [kern_secd:info:10039] [SECD MASTER THREAD] SecD RPC Server: Too many outstanding Generic RPC requests: sending System Error to RPC 151:secd_rpc_auth_extended Request ID:33830.

  • High CIFS latencies may be observed
    • Client observes high latencies only if network goes over certain node
    • CIFS session_setup_latency peaks over 50s

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.