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応答が非常に遅いためにCIFS共有へのアクセスが困難になっている

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ontap-9
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環境

  • ONTAP 9
  • ウィルス対策
  • Vscanサーバの接続ステータスが切断されている
  • ONTAP Antivirus Connector 1.0.4
  • Trend Micro ServerProtect for Storage 6.0

問題

  • CIFSサービスでは大幅な遅延が発生します。
  • すべてのVscanサーバが切断されていますが、接続がランダムにリカバリされるのは短時間だけです。
  • scan-internal-error に記録されます。VSCAN-EVENTS.XML
  • Nblade.vscanNoScannerConn に記録されます。EMS-LOG-FILE.GZ
  • Vscanを無効にすると問題が解決されます。

 

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