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CIFS サーバ名に使用できる DNS A ホストレコードがない場合、 SVM ですべての CIFS 共有にアクセスできません

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Category:
ontap-9
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cifs
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環境

  • ONTAP 9 以降
  • CIFS / SMB

問題

  • どの CIFS 共有にもアクセスできず、次のエラーが表示されます。

clipboard_eadb2c30b7467ff4c51251514f922daa7.png

メモ:エラーは上記のエラーと異なる場合があります。または、エラーが表示されない場合があります。

  • CIFS サーバ名に対して ping と nslookup が失敗しました:

C:\Users\user1>nslookup cifsserver
Server:  dns.domain.com
Address:  10.xx.xx8.xx
*** dns.domain.com can't find cifsserver: Non-existent domain

C:\Users\user1>ping cifsserver
Ping request could not find host cifsserver. Please check the name and try again.

  • IP を使用した ping は正常に動作:

C:\Users\user1>ping 10.xx.x1.xx
Pinging 10.xx.x1.xx with 32 bytes of data:
Reply from 10.xx.x1.xx: time<1ms
Reply from 10.xx.x1.xx: time<1ms
Ping statistics for 10.xx.x1.xx:
   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 0ms, Maximum = 0ms, Average = 0ms

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