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CIFS認証失敗（システムエラー1311）

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ontap-9
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環境

  • ONTAP 9
  • CIFS/SMB

問題

  • ユーザーはCIFS共有にアクセスできず、マウントしようとすると次のエラーが発生して失敗します：
System error 1311 has occurred.
We can't sign you in with this credential because your domain isn't available.
  • ONTAP EMS および secd のログには、以下のような認証失敗が記録されています：
secd.cifsAuth.problem: vserver(<SVM>) General CIFS authentication problem.
Error: User authentication procedure failed
TCP connection to <DC_IP>, port 445 failed: Operation timed out
Unable to connect to NetLogon service on <DC_HOSTNAME>
(Error: RESULT_ERROR_SPINCLIENT_UNABLE_TO_RESOLVE_SERVER)
No servers available for MS_NETLOGON
FAILURE: Unable to make a connection (NetLogon:<DOMAIN>)
Result: RESULT_ERROR_SECD_NO_SERVER_AVAILABLE
CIFS authentication failed
 
  • 新規セッションの認証は失敗し、既存のセッションは引き続き機能する可能性があります

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