メインコンテンツへスキップ

ADドメイン検出問題が原因でCIFSアクセスが失敗する

Views:
30
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

環境

  • ONTAP 9
  • CIFS

問題

  • IP経由でCIFS共有をマウントできない
  • Windowsクライアントエラー:

We can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again. If you previously signed in on this device with another credential, you can sign in with that credential.

 
2023-10-07 141338.pngのスクリーンショット
 
  • ONTAPテトメインケンシユツカシツハイスルRPC: Timed out.
  • UndeterminedまたはUnavailableと表示されているすべてのドメインコントローラ(DC)。
  • ドメイン検出がDNS Unavailable/Timeoutで失敗し、認証に失敗して共有へのアクセスが失われる可能性があります。
  • DNSエントリが正しいことを確認します。

Windowsでのコマンド例:

 $ nslookup
  • 正しいSPNを確認します。

Windowsでのコマンド例:

$ setspn -l

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.