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Kerberos事前認証の失敗によりVscan serverが切断されました

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Category:
ontap-9
Specialty:
nas
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環境

  • ONTAP 9
  • VSCAN
  • ONTAP AV Connector

問題

  • ドメイン トンネル サーバのマシン アカウントがドメイン サーバへの認証に失敗したため、VSCANサーバが切断状態になっています。

Cluster1::> vserver vscan connection-status show-all -vserver <vserver-name>
               Connection
Vserver    Node        Server      Status      Disconnect Reason
----------- ----------------- --------------- -------------- -----------------

DataSVM    node1           10.x.y.z    disconnected      -

  • ONTAP AV コネクタはドメイン ユーザーを介してクラスター管理 LIF をポーリングします
  • AVShim ログ:
    • REST API call to  10.231.x.y> using account " domain1\user1" failed. The remote server returned an error: (401) Unauthorized.
  • ドメイン トンネル vserver からの EMS ログ:
    • Mon Jun 02 13:28:34 -0500 [vserver-name: secd: secd.kerberos.preauth:error]: A Kerberos pre-authentication failure occurred for SVM "domain-tunnel-vserver" due to invalid credentials for domain-tunnel-vserver$@domain.com.
    • Mon Jun 02 21:35:52 -0500 [vserver-name: secd: secd.kerberos.preauth:error]: A Kerberos pre-authentication failure occurred for SVM "domain-tunnel-server" due to out-of-sync machine account password.
    • Sun Jun 22 04:36:43 -0500 [hz-com-clsp-a04-s03: OffboxVScanTableUpd: Nblade.scannerDisconnected:notice]: Vserver "cpsprod-a0439" disconnected from Vscan server (IP: 10.x.y.z).

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