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移行のカットオーバー後、Windowsは共有「is unavailable」と報告します

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環境

  • ONTAP 9
  • CIFS

問題

  • CIFS共有にアクセスしようとすると、Windowsは次のエラーを表示します。

\\<server_name>\<share_name> is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or Internet, and then try again. If the location still can't be found, it might have been moved or deleted.

  • ただし、\\<server_name>\に直接アクセスして共有を列挙することは成功し、列挙リスト内およびONTAPから直接、共有が存在することが確認されます
  • 場合によっては、上記のエラーが表示されるのではなく、共有に正常にアクセスできても誤った内容が表示されることがあります
  • パケットトレースによると、WindowsクライアントはSMB2 TREE_CONNECT コマンド経由で共有に接続し、その後、共有内でパス \<server_name>\<share_name> にSMB2 CREATE コマンド経由でアクセスしようとしています

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