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NetAppストレージをSnowに追加できません

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Category:
ontap-9
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CORE
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環境

  • clustered ONTAP 9:13.1P1
  • Snow(今すぐサービス)

問題

SVMとノードのDiscovery on Snow(Service Now)を実行しようとすると、 両方が次のメッセージを返します。  nullsystem-node-get-iter =null vserver-get-tier = null
 
MGWD.Logに次のエラーが表示されます。
 
Error: <User Name> entry does not exist in login table. Application: ontapi: vserverId: <>: username: <User Name> Authmethod: password. Reason: entry doesn't exist
 
 ERR: PAM::PASSWD:doLocalUserAuth:src/pam/pam_passwd.cc:879 Error: null entry does not exist in login table. Application: ontapi: vserverId: <>: username: null Authmethod: password. Reason: entry doesn't exist

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