7MTT の CoC 検証エラー: 31010 Communication problem occurred
環境
- 7-Mode
- ONTAP 9
- 7-Mode Transition Tool ( 7MTT ) 3.4.0 以降
- SnapLock の管理チェーン
問題
- 7-Mode Transition Tool ( 7MTT )の SnapLock CoC 検証フェーズが失敗してエラー 31010 が表示されます
- GUI に次のエラーが表示されます。
Failed to communicate with 7-Mode storage system '<7m_controllerr_address>'.
- 7MTT ログ
logs
/transition.log
次の順序が報告されます。
2021-01-23 15:11:45.436 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: In populateAllFilesList:path:'/vol/.snapshot/<7mtt_snapshot>/path/to/large_directory' :skipIters:'0
2021-01-23 15:21:45.813 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain
of Custody]: Cleaning resources after file listing on coc Volume = '<7m_snaplock_volume>'
2021-01-23 15:21:45.864 MEZ [c.n.t.jobmanager.AbstractJob: ERROR] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: Handling exception:
com.netapp.transition.common.credbank.exception.HostTimeoutException: Timeout occurred while communicating with 7-Mode storage system '<7m_controller_address>'.