メインコンテンツまでスキップ

MetroCluster IPのT6カードエラーによりANDUが一時停止しました

Views:
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster<a>for_translation</a><a>2009851723</a>
Last Updated:

環境

  • ONTAP 9
  • MetroCluster IP
  • 自動無停止アップグレード(ANDU)
  • デュアル40/100GイーサネットT62100-CRカード
  • テイクオーバーなし 

問題

  • MetroCluster IPシステムでANDU ONTAPのアップグレードを開始した直後に、いずれかのノードのT6カードで致命的なエラーが報告されます。

Tue Apr 13 11:00:26 +0100 [NodeA_01: intr: netif.fatal.err:alert]: The network device in slot 1 encountered fatal error e1a/e1b.

  • T6カードの両方のポートのステートが offline次のように変更されます。

slot 1: Dual 40/100G Ethernet T62100-CR
      e1a MAC Address:   00:07:43:6f:ee:b0 (auto-unknown-fd-down)
      e1b MAC Address:   00:07:43:6f:ee:b8 (auto-unknown-fd-down)
      Device Type:     T6 2
      Firmware Version:   1.25.0.42
      Part Number:     110122860E0
      Hardware Revision:  0
      Serial Number:    PT12345678

  • テイクオーバーに失敗したためONTAP ADNUが一時停止されました:

[?]  Tue Apr 13 11:00:26 +0100 [NodeA_01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason:  Node "NodeA_02": Error: {Takeover failed.}, Action: {Use the "storage failover takeover -ofnode NodeA_01" command to trigger the takeover of the node "NodeA_01".}.

  • 両方のノードが実行中でデータを提供しています。テイクオーバーは実行されていません:

ClusterA::> storage failover show
                Takeover
Node       Partner     Possible State Description
-------------- -------------- -------- -------------------------------------
ClusterA-01   ClusterA-02   false   Waiting for ClusterA-02, Takeover is
                    not possible: Storage failover
                    mailbox disk state is invalid,
                    Storage failover interconnect error,
                    NVRAM log not synchronized
ClusterA-02   ClusterA-01   false   Waiting for ClusterA-01, Takeover is
                    not possible: Storage failover
                    interconnect error, NVRAM log not
                    synchronized
2 entries were displayed.

 


 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.