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PLX 8748スイッチを除くPCI SERRの例外を使用して、Eシリーズ5700コントローラがパニック状態になりました

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環境

  • NetApp Eシリーズ
  • E5700 / EF570
  • SANtricity OS - 11.40.3および11.5.xより前

問題

  • excLogShow のPCI SERR(システムエラー)例外が記録されたコマンドでコントローラがリブートしました。
    • コマンドは、サポートバンドルおよびAutoSupport 収集の一部として、状態キャプチャデータファイルで使用できます。
 
PCI SERR Exception
PCI-E Root Port to PLX 8748 PCI Switch  (Unit 3)
VID 0x8086 DID 0x6f08 B0:D3:F0
PCI-E Device Status = 0x0004
PCI-E AER Uncorrectable Status = 0x00004000
Header Log 0 = 0x00000000
Header Log 1 = 0x00000000
Header Log 2 = 0x00000000
Header Log 3 = 0x00000000
PCI-E AER Root Error Status = 0x00000057
PCI-E XP Global Status = 0x00020005
PLX PCI Switch to SAS Drive Side2  (Unit 12)
VID 0x10b5 DID 0x8748 B65:D17:F0
PCI-E Device Status = 0x0001
PCI-E AER Correctable Status = 0x00001100
ERROR: PCI CFG ACCESS FAILED FOR BDF[68,0,0], 0x1000:0x0097

 

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