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Eシリーズの交換用コントローラのブートプロセスが完了しません

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Category:
e-series-systems
Specialty:
esg<a>Start of Day</a><a>Boot Loop</a><a>ACS</a><a>2009189152</a><a>alt0</a>
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環境

  • NetApp Eシリーズ
  • コントローラプラットフォーム：E2800、E5700、および関連するEFシリーズ
  • すべてのEシリーズSANtricity OS

問題

  • コントローラの交換後、交換用コントローラが一日の始まり（SOD）を完了しません。OE LU 5回リブートすると、コントローラがロックダウン状態になる場合があります。
  • 交換用コントローラで自動コード同期が失敗する。SODプロセス中に、次のエラーが発生します。
05/27/22-13:28:41 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
05/27/22-13:29:01 (tRAID): ERROR: utilMessaging protocol connect status -1 errno 65
05/27/22-13:29:01 (tRAID): ERROR: ACS error connecting to download manager
05/27/22-13:29:01 (tRAID): NOTE: ACS: download manager is idle
05/27/22-13:29:01 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 1
05/27/22-13:29:01 (tRAID): NOTE: ACS m_AltUnifiedACSMode: 1
05/27/22-13:29:04 (tRAID): NOTE: ACS required -sync from Drives:false
05/27/22-13:29:04 (tRAID): NOTE: ACS: autoCodeSync(): Waiting for Dom0 image transfer to complete.
05/27/22-13:29:11 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
  • 交換用のSODプロセス中に、代替オリジナルコントローラに次の情報が表示されます。
05/27/22-11:12:49 (iacTask5): NOTE: ACS: Acs Needed on Alt: Yes, StateCode: 1, ReasonCode = 4
05/27/22-11:12:49 (iacTask5): NOTE: PN3acs19NativeForeignClientE:constructor
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClientManager::Connecting/Reconnecting
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClient::initialize: m_Port=20012, m_AltHost=dom0-alt
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE::handle_close
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE:destructor
05/27/22-11:12:52 (iacTask5): ERROR: NativeForeignClient::initialize: error=No route to host
05/27/22-11:14:22 (tVkiTimer): WARN: AcsManager::allowRebootOnTimeout(): allowing ctlr reboots

 

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