メタデータサービスが正しく開始されていないため、メタデータの同期が停止します

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Category:: element-software

Specialty:: hci<a>ハング</a><a>スライス同期</a><a>HCIクラスタ</a><a>2009576957</a>

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環境

NetApp Element OS 10.2.
H300S
HCIクラスタ

問題

ネットワーク関連の手動アクティビティ中に、2つのスライスサービス（メタデータサービス）が再起動されました

2023-05-17 09:01:01

New registration for MetadataService of size 40

NodeID 4

Service ID: 2

2023-05-17 09:01:53

New registration for MetadataService of size 40

NodeID 3

Service ID: 3

Unhealthy block service added（6倍/ 6ブロックドライブで生成）

Service ID: 16

2023-05-17 09:15:47

Bond network interface (Bond1G & Bond10G)

NodeID 1

2023-05-17 09:16:10~11

Bond network interface (Bond1G & Bond10G)

NodeID 3

2023-05-17 09:16:45

Unbond network interface (Bond1G & Bond10G)

NodeID 3

2023-0517 09:14:23

nodeID 2: Hardware fault ID 59 text=Network Interface eth0 is down or cable is unplugged

2023-0517 09:16:36

nodeID 4: Hardware fault ID 60 text=Network Interface eth0 is down or cable is unplugged

2023-0517 09:17:31

Restarted SliceService: Previous run exited. Status:1

NodeID 3

ServiceID: 44

DriveID: 13

2023-0517 09:16:47

NodeID 1: Hardware fault ID 62 text=Network Interface eth0 is down or cable is unplugged

2023-0517 09:17:46

NodeID 3: Hardware fault ID 61 text=Network Interface eth0 is down or cable is unplugged

2023-0517 09:17:48

Restarted SliceService: Previous run exited. Status:1

NodeID: 4

ServiceID: 62

DriveID: 7

2023-0517 09:22:58

hardware fault resolved

NodeID 2

2023-0517 09:23.18

hardware fault resolved

NodeID 1

2023-0517 09:25:07

hardware fault resolved

NodeID 4

2023-0517 09:26:20

hardware fault resolved

NodeID 3

メタデータ同期タスクが停止しました

2023-0517 09:16:42

Error code: volumeDegraded

Details: Local replication and synchronization of the following volumes is in progress. Progress of the synchronization can be seen in the Running Tasks window.[8] Replication and syncing finished for volumes:[7]

Running task:

Task Type: Metadata Sync

Task Description: Metadata service 8 undefined syncing.

Current Progress: %

Elapsed Time: NaN:NaN:NaN

Remaining Time: NaN:NaN:NaN

Slice service ID: 44

NodeID 3

Slice service ID: 62

NodeID 4

SliceID(volumeID): 1

Volume name: Datastore-01

Primary: 44

Live Secondary: 62

SliceID(volumeID): 7
 Volume name: Datastore-04
 Primary: 16
 Live Secondary: 62

SliceID(volumeID): 8

Volume name: Datastore-05

Primary: 62

Dead Secondary: 44

お客様から、ホストサーバが2つのボリュームにアクセスできないという苦情が寄せられていました

Datastore-01 (volumeID 1)

Datastore-05 (volumeID 8)