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「 sensorReadingFailed 」および「 ensembleDegraded 」のアラートが検出されます

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16
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Category:
element-software<a>2008767643</a>
Specialty:
solidfire
Last Updated:

環境

  • NetApp SolidFire
  • 12.3.xより前のNetApp Elementソフトウェア

問題

  • NetApp SolidFire Active IQおよびElementクラスタのWeb GUIには、次のアラートが表示されます。
    • sensorReadingFailed IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
    • ensembleDegraded Ensemble degraded: 1/5 database servers not connectable: {3:x.x.x.x}
  • ext4-fsエラーがストレージノードのリモートコンソールに表示される
    • [3367598.061077] EXT4-fs error (device sda2): ext4_journal_check_start:61:Detected aborted journal
    • [3367598.061078] EXT4-fs error (sda2): Remounting filesystem read-only xxxxxxxx
    • [3367598.125694] EXT4-fs error (sda3): in ext4_writepages:2878: IO failure
  • イベントログには以下が表示されます。

networkEvent Failed to install SSL certificate  3  { "message": "Failed to remove path=[/sf/etc/ssl/active.crt] errorCode=system:30 errorCode.message()=Read-only file system", "name": "xCheckFailure" }
platformHardwareEvent Updating BMC cold reset date 6 3  { "bmcResetDurationMinutes": 0, "bmcResetDate": "2021-05-11T23:16:41" }
unexpectedException Unexpected Exception - xCreateRepositorySourceFileFailed Failed to open and truncate /sf/apt/sources.list.new.tmp callback=[ {4:RepositorySources::packageManagerCallbackTag}] wtype=[SessionConnected] - Contact SolidFire Support. 6 3  ""

  • サポートバンドルを生成すると、次のエラーが発生します。

Error creating support bundle: SolidFireApiError server=[xx.xx.xx.xx]
method=[CreateSupportBundle], params=[{'bundleName': 'supportbundle', 'extraArgs': ' --binary'}] - error name=[xAPIMethodFailed],
message=[Create Support Bundle failed processing:
 command=timeout -s KILL 1500s /sf/scripts/sfsupportbundle --quiet ?--binary
/tmp/solidfire-dtemp.ScjN9i/supportbundle
 cmdResult={ rc=1 stdout="" stderr="mount: /: cannot remount /dev/sda2 read-write, is write-protected.
mv: cannot move '/var/log/sf-supportbundle.info.3' to '/var/log/sf-supportbundle.info.4': Read-only file system

  • SSHを有効にするAPIは正常に実装されましたが、OSでSSHサービスを開始できません
  • ノードのBMC Webページには通常どおりアクセスでき、1G / 10Gネットワークにアクセスできます。

 

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