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AutoSupport 配信がnotifydパニックとともに失敗する

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17
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Category:
ontap-9
Specialty:
core<a>2009433063</a>
Last Updated:

環境

  • ONTAP 9.7 ~ 9.10.1
  • AutoSupport ( ASUP )
  • ONTAP でFIPSモードが有効になっています
  • ONTAP AutoSupport transport はに設定されています SMTP
  • SMTP認証が有効になっています
  • AutoSupport 配信用に設定されたSMTPサーバがMicrosoft Exchangeサーバである

問題

  • 影響を受けるバージョンにONTAP をアップグレードすると、AutoSupportは確実にネットアップに送信されなくなり、代わり notifyd にONTAP 内部プロセスがパニック文字列で予期せず再起動します。
    notifyd: Received SIGABRT (Signal 6) at RIP 0x809225c4a (pid 64452, uid 0, timestamp 1682201254)
  • notifydプロセスが再起動されず、コマンドを実行しようとすると ::> autosupport show 、次のエラーが表示されます。
::*> autosupport show
This table is currently empty.

Warning:
Unable to list entries on node przafil014-01. RPC: Remote system error [from mgwd on node "node-01" (VSID: -1) to notifyd at
127.0.0.1]
Unable to list entries on node node-02. RPC: Remote system error [from mgwd on node "node-02"
(VSID: -1) to notifyd at 127.0.0.1]

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