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「454 4.7.1 Relay access denied」エラーでAutoSupport をSMTP経由で送信できませんでした

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ontap-9
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環境

  • ONTAP 9
  • AutoSupport
  • SMTP

問題

  • NOTIFYD.GZ""は、SMTPメールサーバがクライアントへのAutoSupport メールの配信に失敗したことを示しています

例:

[kern_notifyd:info:2299] (category: 2299:5613:deliver) (emittime: xx/x/xxxx xx:xx:xx) (message: Connected to xx.xx.xx.xx (202.213.33.132) port 25 (#0))
[kern_notifyd:info:2299] (category: 2299:5613:deliver) (emittime: xx/x/xxxx xx:xx:xx) (message: MAIL FROM:<mailto:xxx@xxx.xx.xx>)
[kern_notifyd:info:2299] (category: 2299:5613:deliver) (emittime: xx/x/xxxx xx:xx:xx) (message: RCPT TO:<mailto:xxxxxxxx@xx.xx.xx>)
[kern_notifyd:info:2299] (category: 2299:5613:deliver) (emittime: xx/x/xxxx xx:xx:xx) (message: 454 4.7.1 <mailto:xxxxxxxx@xx.xx.xx>: Relay access denied)
[kern_notifyd:info:2299] (category: 2299:5613:deliver) (emittime: xx/x/xxxx xx:xx:xx) (message: Failed to deliver noteto with subject: HA Group Notification from node-01 (ADP DISABLED) ALERT)

  • autosupport check show SMTPサーバへのストレージ接続が完了しました。

例:

::> autosupport check show-details
Category: smtp
Component: mail-server
Status: ok
Detail: Successfully connected to: mail.xxx.xx.

 

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