メインコンテンツまでスキップ

ストレージネットワークスイッチに対してUnsupportedSwitch_Alertが報告される

Views:
40
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw<a>2009355431</a>
Last Updated:

環境

  • ONTAP 9
  • FAS / AFF
  • クラスタスイッチヘルスモニタ(CSHM)

問題

  • 2ノードスイッチレスクラスタのイベントログでは、次のアラートが報告されます。

[Node-1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[cluster-stor-sw2(XXXXXXXXXX)].

[Node-1: cshmd: hm.alert.raised:alert]: Alert Id = UnsupportedSwitch_Alert , Alerting Resource = cluster-stor-sw2(XXXXXXXXXX) raised by monitor ethernet-switch

  • system health alert showコマンド出力には、次の情報が表示されます。

                Node: Node-1
          Monitor: ethernet-switch
          Alert ID: SwitchCommunityString_Alert
     Alerting Resource: cluster-stor-sw2(XXXXXXXXXX)
         Subsystem: Switch-Health
      Indication Time: Fri Nov 04 07:07:04 2022
     Perceived Severity: Major
       Probable Cause: Configuration_error
        Description: Ethernet switch "cluster-stor-sw2(XXXXXXXXXX)" with IP address "10.X.XXX.XXX" is not reachable via SNMP. Incorrect SNMP community string might be configured on the Ethernet switch.
     Corrective Actions: Check the SNMP community string on the Ethernet switch to verify that the expected community string is configured. Use the "system switch ethernet show -snmp-config" command to view the expected community string.
      Possible Effect: Ethernet switch communication problems and accessibility issues.

 

            Node: Node-1
          Monitor: ethernet-switch
          Alert ID: UnsupportedSwitch_Alert
     Alerting Resource: cluster-stor-sw2(XXXXXXXXXX)
         Subsystem: Switch-Health
      Indication Time: Fri Nov 04 07:07:04 2022
     Perceived Severity: Major
       Probable Cause: Configuration_error
        Description: Unsupported Ethernet switch is detected.
     Corrective Actions: Unsupported Ethernet switch "cluster-stor-sw2(XXXXXXXXXX)" found. Connect a supported Ethernet switch to the network.
      Possible Effect: Communication problems and network connectivity issues occur.

  • 次のアラートが原因で、スイッチのヘルスがデグレードしています。

Cluster::> system health subsystem show
Subsystem      Health
----------------- ------------------
SAS-connect     ok
Environment     ok
Memory       ok
Service-Processor ok
Switch-Health    degraded
CIFS-NDO      ok
Motherboard     ok
IO         ok
MetroCluster    ok
MetroCluster_Node ok
FHM-Switch     ok
FHM-Bridge     ok
SAS-connect_Cluster ok

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.