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問題の速度が低下していることが Nblad.vscanConnInactive アラートの受信後に確認されました

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Category:
ontap-9
Specialty:
perf<a>Vscan</a><a>2008793953</a>
Last Updated:

環境

  • ONTAP 9
  • サードパーティ製のアンチウイルススキャナ
  • Symantec Protection Engine の略

問題

  • スキャンが有効な場合、CIFS共有の速度が低下します。
  • EMS ログでエラーが報告されました:

Fri Jun 18 04:27:59 +0800 [node-02: kernel: Nblade.vscanConnInactive:notice]: For Vserver"svm03", ONTAP(R) forcibly closed the vscan connection originated from the nonresponsive AV server "10.a.b.c".

  • ウィルス対策サーバ側では、 Windows のイベントログで次のエラーが報告されました。

Symantec Protection Engine has failed to connect to RPC client

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