メインコンテンツまでスキップ

Call home for HOST_PORT_FAIL -シェルフを追加するためIOMアラートによって無効になりました

Views:
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • FAS8300
  • ONTAP 9.7P5

問題

  • AutoSupportのems-log-file.gzからの新しいアラート:
 [?]  Sun Jan 21 11:58:59 +0800 [01: dsa_worker3: ses.exceptionShelfLog:debug]: Retrieving Exception SES Shelf Log information on channel 0a IOM module A disk shelf ID 11.
 [?]  Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: ds.sas.running.disparity:debug]: [HST2] on channels 0a shelf ID 11 IOM A bay - reports running disparity errors.
 [?]  Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: ds.sas.hostphy.disableErr:alert]: Port [HST2] on channels 0a shelf ID 11 IOM A disabled due to excessive invalid dword error.
 [?]  Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM
 
  • AutoSupportのSAS-EXPANDER-PHY-STATEからPHY8が無効になりました。
Expander phy state on 0a.11 (NETAPP  :DS22412IOM12A    SHXXXXXXXXXXXXX):
                              Pwr         Invald Disprt Loss   Phy    CRC    Phy                   
                          Pwr Ccl Rsv Rls DWord  Error  Sync   Reset  Error  Change SATA           
PHY/BAY STATE             ON  Cnt Cnt Cnt Count  Count  Count  Prob   Cnt    Cnt    Affiliation    
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
 0/P0:0 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 1/P0:1 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 2/P0:2 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 3/P0:3 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 4/P1:0 Disabled        
 5/P1:1 Disabled        
 6/P1:2 Disabled        
 7/P1:3 Disabled        
 8/P2:0 Disabled        
 9/P2:1 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      17     ----------------
10/P2:2 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      17     ----------------
11/P2:3 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      17     ----------------
12/P3:0 Disabled        
13/P3:1 Disabled        
14/P3:2 Disabled        
15/P3:3 Disabled 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.