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動的なしきい値を使用したONTAP バージョンでの修正可能なメモリエラーレポート

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環境

ONTAPバージョン:

  • 9.1P18以降のPリリース
  • 9.3P11以降のPリリース
  • 9.4P6以降のPリリース
  • 9.5以降のメジャーリリース

プラットフォーム:

  • AFF A900 / FAS9500
  • AFF A800 / AFF C800
  • AFF A700s
  • AFF A700 / FAS9000
  • AFF A400 / AFF C400 / FAS8300 / FAS8700
  • AFF A300 / FAS8200
  • AFF A250 / AFF C250 / FAS500f
  • AFF A220 / AFF C190 / FAS27x0
  • AFF A200 / FAS26x0
  • AFF80x0 / FAS80x0
  • CriticalCECCCountMemErrAlert

:その他のすべてのONTAPプラットフォームおよびONTAPバージョンについては、「 FASおよびAFFシステムで修正可能なメモリエラーのトラブルシューティング方法」を参照してください。

問題

  • 健全性アラートAutoSupportメッセージ:

HA Group Notification (Health Monitor process nphm: CriticalCECCCountMemErrAlert[DIMM-16]) ALERT

  • EMSレポート:

[Cluster-01: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process nphm: CriticalCECCCountMemErrAlert[DIMM-16].

  • Memory dimm showでDIMMのステータスがdegradedと報告される

Cluster::>memory dimm show
              DIMM     UECC  CECC  Alert    CPU           Slot          Failure
Node          Name    Count Count Method Socket Channel Number Status    Reason
------------- ------- ----- ----- ------ ------ ------- ------ ------- --------
Cluster-01
              DIMM-1      0     0 bucket      1       0      0 ok          none
              DIMM-2      0     0 bucket      1       0      1 ok          none
              DIMM-3      0     0 bucket      1       1      0 ok          none
              DIMM-4      0     0 bucket      1       1      1 ok          none
              DIMM-5      0     0 bucket      1       3      1 ok          none
              DIMM-6      0     0 bucket      1       3      0 ok          none
              DIMM-7      0     0 bucket      1       2      1 ok          none
              DIMM-8      0     0 bucket      1       2      0 ok          none
              DIMM-9      0     0 bucket      0       2      0 ok          none
              DIMM-10     0     0 bucket      0       2      1 ok          none
              DIMM-11     0     0 bucket      0       3      0 ok          none
              DIMM-12     0     0 bucket      0       3      1 ok          none
              DIMM-13     0     0 bucket      0       1      1 ok          none
              DIMM-14     0     0 bucket      0       1      0 ok          none
              DIMM-15     0     0 bucket      0       0      1 ok          none
              DIMM-16     0     0 bucket      0       0      0 degraded   none

 

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